Privacy & Data Policy

This privacy policy discloses the privacy practices for Egestures LLC — AceOfHeartsGiftBaskets.com and its family of brands:
www.giftbasketsoverseas.com
www.canastasderegalointernacionales.com
www.panierscadeauxinternationaux.com
www.geschenkkoerbeversand.de
www.giftbaskets.ru
www.cestasdepresente.com.br
www.giftbaskets.com.cn
(collectively, our “Sites”).

This privacy policy covers information collected by this website and all of our Sites. It notifies you, the user, of the following:

• What personally identifiable information our Sites collect and how we use it.
• Your choices about how we use your data.
• Our security measures that protect your information from the misuse.
• How to correct errors in your information or ask for it to be removed.

How We Collect, Use, and Share Information

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us in forms on our Sites, email, instant messaging or other direct contact from you.

AceOfHeartsGiftBaskets.com keeps your information in the strictest confidence. We do not sell or trade your information with any outside company or person.

In order to serve you, this is how we use your information within our system:

• We share gift recipient's addresses & phone numbers on with local delivery agents and/or couriers in provide orders as contracted.
• For security and to prevent credit card fraud, we reserve the right to ask our customers to verify order information over the phone with a member of our order processing team. The information you provide is not stored on our servers and we don’t use if for any other reason except to verify your transaction’s validity in real-time.
• When you opt-in, we use information gathered in order to communicate better with visitors and customers to our Sites, including sending announcements regarding new products and special promotions about our products and services.

Data Compliance

Our Data Protection Officer and Compliance Team make sure our Sites are completely compliant with U.S.A. & International regulations and guidelines regarding data-processing. All data is accessible within MyAccount to registered customers who initially provided the data to our company and opted-in to use this feature (including order history and address book). We store limited customer and recipient data for our customers' convenience: to allow placing orders faster and to minimize errors. The data is stored on our secure servers for up to 15 years.

However any customer, recipient or affiliate can ask us to remove their data from our system. That request will be honored within 5 business days. To request a data removal or contact us with any other questions or concerns please send an email to: [email protected].

Newsletters & Promotional Emails

We may send electronic newsletters or promotional emails for products and/or services offered on any one or more of our Sites, or from our third-party partners, as a service to our prior customers from any of our Sites. We regularly send you newsletters and emails periodically describing current specials and promotions from us. There may be opportunities to subscribe to an email list that will send you information about the events on our Sites, but we will only add you to the list with your consent. You may opt out of receiving any such newsletters and promotional emails any time by clicking the "Unsubscribe" link at the bottom of all of our promotional emails.

Text Messaging

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

Cookies

A cookie is a piece of data stored on a site visitor's hard drive; it helps us improve your access to our site and identify repeat visitors to our site. In conjunction with our third-party service providers, we make limited use of cookies and clear GIFs to gather limited information when you visit our Sites, make a purchase and when you click through to any one of our Sites from a targeted email, newsletter or partner’s site. We may also use cookies and clear GIFs to compile such information when you return to our Sites. We use this information to customer our Sites and services better for you.

Here is the list of third-party service providers that will set cookies to improve your buying experience: Google, Microsoft, LinkedIn, Facebook, Mouseflow, Adroll, Hubspot.

Surveys & Contests

Sometimes our Sites requests information from you through surveys or contests. Participation in these surveys or contests is totally voluntary. You can choose whether or not to participate and therefore disclose the information. Information we request can include contact information (email address), and demographic information (such as zip code, age). Contact information will be used to notify contest winners, provide promised incentives, and award prizes. Survey information will be used for monitoring or improving user satisfaction with our Sites, services, and products.

Security

AceOfHeartsGiftBasets.com takes serious precautions to protect your information. When you submit sensitive information through our Sites, we protect your information both online and offline. Our sites use encryption to protect sensitive information transmitted online. We also protect your information offline: Only employees who need the information to perform a specific job (for example, billing or customer service) are given access to personally identifiable information. The computers and servers where we store personally identifiable information are kept in a secure environment.

We take precautions to prevent theft. We do not store customers' account numbers, credit/debit card numbers or other payment information anywhere on our system. This information is processed securely in real-time only.

AceOfHeartsGiftBaskets.com is tested and certified every day to ensure it passes the FBI/SANS Internet Security Test. The ‘live’ McAfee SECURE icon ONLY shows up on websites whose security measures meet the security scanning standards of the U.S. Government, Visa, MasterCard, American Express, and Discover. Rest assured, AceOfHeartsGiftBaskets.com is consistently free of all known vulnerabilities that can be scanned for, and is immune to over 99.99% of hacker crime. Just click on the picture below to verify.